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This property reserves the right to release the room after 6:00 PM on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email. 游泳池 #1: Closed from Fri, Jan 03, 2025 until Sat, May 31, 2025 游泳池 #1: Closed from Fri, Oct 31, 2025 until Wed, Dec 31, 2025 A damage deposit of CNY 200 is required on arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Please note that the outdoor swimming pool and the fitness center are currently under renovation until further notice. Shenzhen Best Western Felicity Hotel, Luohu Railway Station apologizes for any inconvenience that this may cause. From Luohu Subway Station (exit D), take the elevator to the 3rd floor, turn left, walk pass the bridge and then turn right to the property. From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road. Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologizes for any inconvenience that this may cause. Limited to only 1 children that under 3.9 feet dine breakfast for free . Extra charges will apply if children above 3.9 feet wish to dine with their accompanying adults. From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.

During the period from May 1st to October 1st, temporary traffic control and reservation measures will be implemented in Dapeng Peninsula and Meisha District on all weekends and statutory holidays. Reservations are required if you drive there! According to the relevant provisions of the "Notice on the Accommodation Industry Not Providing Disposable Daily Necessities" and "Notice on Star-Rated Hotels Not Providing Disposable Daily Necessities in Guest Rooms", starting from May 28, 2020, the Shenzhen accommodation industry will no longer proactively provide disposable daily necessities. Disposable items, including: toothbrushes, combs, bath brushes, razors, nail files, and shoe polishes. If you need it, please contact the hotel to obtain it.