Important information from the hotelGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Al Ain Palace Hotel Abu Dhabi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of AED 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Upon check-in, each occupant must produce the original valid UAE National ID, Original Passport with visa, or Original UAE driving license. GCC Nationals should produce the Original passport or GCC National ID upon check-in. Guest must be at least 21 years old to check in to the hotel. Please note that the first night of the reservation may be charged any time after the booking is made. To access the swimming pool, guests are required to bring their own TOWELS. Note: Only 2 people are allowed in the Room and can avail of the hotel facilities including a swimming pool. The hotel does not have Parking. There is a Mawaqif parking available, AED 15 for 24hrs. Renovation work is done from January 4th, 2024, to January 14th, 2024 daily. The Steam room, Sauna room, Jacuzzi, and Plunge pool are under renovation. Upon check-in, each occupant must produce the original valid UAE National ID, Original Passport with visa, or Original UAE driving license. GCC Nationals should produce the Original passport or GCC National ID upon check-in. Guest must be at least 21 years old to check in to the hotel. Please note that the first night of the reservation may be charged any time after the booking is made. To access the swimming pool, guests are required to bring their own TOWELS. Note: Only 2 people are allowed in the Room and can avail of the hotel facilities including a swimming pool. The hotel does not have Parking. There is a Mawaqif parking available, AED 15 for 24 hours. Please note that our swimming pool will be temporarily closed for renovation from July 15th to August 11th 2024. We're splashing into upgrades to make your aquatic experience even better! 💦