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โปรดแจ้งเวลาที่ท่านคาดว่าจะมาถึงโดยประมาณล่วงหน้ากับ Novotel Abu Dhabi Gate โดยใช้ช่องคำขอพิเศษเมื่อทำการจอง หรือติดต่อที่พักโดยตรงด้วยข้อมูลที่แสดงในข้อมูลยืนยันการจองของท่าน ลูกค้าที่อายุไม่ถึง 18 ปีจะสามารถเช็คอินได้ก็ต่อเมื่อมีพ่อแม่หรือผู้ปกครองตามกฎหมายมาด้วย As per UAE law, you must present a valid ID (passport or UAE National ID) upon check-in. Please note that there is on-going construction around the hotel vicinity. In order to avoid any inconvenience please follow the road signs directing towards Novotel Gate Hotel. Please note that non-guaranteed reservations will be released at 18:00 hrs on day of arrival. Please note that early check-in & late check-out is subject to availability of the rooms with applicable charge/fee. IMPORTANT NOTICE : “ NO GREEN PASS NO ENTRY “ – Starting 15th June, 2021 Only guest with GREEN status on AL HOSN APP will be granted access to hotel facilities. Please note Green Pass is not required to enter the Rooms and Reception. For Further information and Guidelines please visit any government official sites. IMPORTANT NOTICE : As per UAE law, all guest who will be checking in or visiting the hotel must present a valid physical EID (Emirates ID) or a valid physical Passport upon check-in if EID or Passport is not presented, the hotel have full right to charge the guest as per the booking policy. Please note that non-guaranteed reservations will be released at 18:00 hrs. on day of arrival. Please note that early check-in & late check-out is subject to availability of the rooms with applicable charge/fee For Further information and Guidelines please visit any government official sites. We would like to inform you that our pool will be temporarily closed for essential maintenance from December 9th until December 30th. In accordance with UAE authorities' instructions, all hotel guests and their visitors must register at the Reception upon arrival with their original physical documents (Passport or UAE National ID). Soft copies of documents and late registrations are not permitted. If these documents are not presented, the hotel reserves the right to charge the guest according to the booking policy. Guests under the age of 18 may only check in if accompanied by a parent or official guardian. Please note that early check-in and late check-out are subject to room availability and additional charges. Non-guaranteed reservations will be released at 18:00 hours on the day of arrival. Please be aware that there is ongoing construction in the vicinity of the hotel. To avoid any inconvenience, please follow the road signs directing you to Novotel Gate Hotel. We kindly request that you inform Novotel Abu Dhabi Gate in advance of your expected arrival time. You can use the Special Requests box during booking or contact the property directly using the contact details provided in your confirmation.

A municipal room fee will be charged per room per night during the stay. This surcharge is not included in the total rate for some rooms and shall be paid at the hotel.