The Lofton Hotel Minneapolis, Tapestry Collection by Hilton
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
More about The Lofton Hotel Minneapolis, Tapestry Collection by Hilton
The Lofton Hotel Minneapolis, Tapestry Collection by Hilton
Ideally located in the heart of downtown Minneapolis, The Lofton Hotel Minneapolis, Tapestry Collection by Hilton is surrounded by entertainment, restaurants, and bars. Our hotel offers spacious guest rooms and suites with city views, spa-like bathrooms, an on-site restaurant, and a lobby bar. With over 11,000 square feet of meeting space, featuring a grand ballroom and breakout rooms, we’re perfect for events and weddings. Our hotel is connected to the downtown Minneapolis skyway, giving guests direct access to sporting and entertainment venues, businesses, and retailers. We’re also located across the street from Target Center, Target Field, First Avenue, and the Hennepin Theatre district.
Ratings and reviews
Traveler reviews
Comment: Apr 1, 2025
Stayed in: Mar 2025
Comment: Feb 18, 2025
Stayed in: Feb 2025
Comment: Feb 17, 2025
Stayed in: Feb 2025
Comment: Feb 10, 2025
AWFUL AND DEPLORABLE COSTUMER SERVICE BY SIMON AT THE FRONT DESK
SIMON WAS AT THE FRONT DESK AND INSTEAD OF EXTENDING MY RESERVATION HE MADE US PHYSICALLY CHANGE ROOMS AT 9 AM WHEN I EXPLAINED I HAD AN APPOINTMENT THEN. AND ALSO MADE A NEW RESERVATION WITH A HIGHER RATE, IT WAS THE WORST COSTUMER SERVICE EVER, HE WOULD NOT GIVE US AN UPGRADE WHEN IT WAS ABSOLUTELLY ADEQUATE. HE WAS NASTY, FULL OF HIMSELF AND HIM BEING FROM COLOMBIA AND ME FROM MEXICO MADE THINGS WORSE. HIS ENGLISH WAS AWFUL AND WAS NOT WILLING TO HAVE A CONVERSATION WITH NE. EVERYTHING I REQUESTED WAS A NO AND HE WAS NOT ACCONODATING OR WILLING TO TALK AT ALL. I WILL NEVER GO TO THAT HOTEL AGAIN AND I HAVE TOLD EVERYONE IN MY FIRM THAT TRAVERLS TO MINNEAPLOS NOT TO GO THERE. AWFUL COSTUMER SERVICE AND AN UTMOST RUDE SIMON ... BE CAREFUL WHEN YOU GO THERE, SIMON ALSO LIES ABOUT RATES AND LOCATIONS OF ROOMS. OUR ROOM FOR THE SECOND NIGHT WAS A HIGHER FLOOR, BUT FACED A BRICK WALL, NO VIEW, IT IS A SHAME TO HAVE AN EMPLOYEE THAT RUINS THE NICE TEAMWORK OF THE HOTEL JUST NASTY SIMON AND HIS ATTITUDE RUINED THE EXPERIENCE FOR ME!
Hotel response
Comment: February 13
I apologize you had a negative experience with one of our team members that impacted your stay. We do place a lot of focus on teamwork and positive attitudes and interaction and I am sorry we did not deliver. We have a great team and this interaction you experienced is not indictive of the outstanding service and positive guest interaction we provide.
I would like to invite you back. Can you email me at Jimwaldvogel@theloftonhotel.com to update you on changes that have occurred and our exciting renovation plans coming in 2025. I hope we can connect.
Sincerely,
Jim Waldvogel
General Manager
Comment: Feb 5, 2025
Stayed in: Jan 2025
Excellent location
601 N 1st Ave, Minneapolis, 55403, United States|0.82 km from Minneapolis Downtown Heliport
10 things to dowithin 1.52 km
Transportationwithin 4.13 km
Airportwithin 11.14 km
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
3 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast menu
From the menu
Breakfast options
American-style breakfast
Breakfast price
Please contact hotel for price information
Cash