Conrad Shenyang
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Conrad Shenyang
Conrad Shenyang
Located in Qingnian Street, Conrad Shenyang is 400 metres from Ren Min Guang Chang Station (line 2). The hotel features an indoor pool, Spa centre, fitness centre, and 4 restaurants.
Ratings and reviews
Cleanliness5.0
Location5.0
Service5.0
Rooms5.0
Value5.0
Sleep quality5.0
Traveller reviews
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Mentioned by travellers
Family traveller
Comment: 15 Jan 2025
Warm and Memorable Stay at Conrad Shenyang
During our stay at Conrad Shenyang, the exceptional service truly impressed us. While the hotel’s location, facilities, and stunning views are fantastic, it’s the thoughtful care from the staff that made our visit unforgettable.
When my daughter fell ill and missed breakfast, Room Division Manager Robert kindly set aside some bread for her. The Front Office Guest Services Manager helped arrange medication and even coordinated with the restaurant to prepare millet porridge outside regular hours.
Special thanks to Night Guest Services Manager Tom and his team, who went out of their way to assist us with an urgent matter involving local government. Their care made us, as overseas Chinese, feel truly at home.
This wonderful experience has deepened our love for China. We are very grateful and highly recommend Conrad Shenyang to all travelers.
During our stay at Conrad Shenyang, the exceptional service truly impressed us. While the hotel’s location, facilities, and stunning views are fantastic, it’s the thoughtful care from the staff that made our visit unforgettable.
When my daughter fell ill and missed breakfast, Room Division Manager Robert kindly set aside some bread for her. The Front Office Guest Services Manager helped arrange medication and even coordinated with the restaurant to prepare millet porridge outside regular hours.
Special thanks to Night Guest Services Manager Tom and his team, who went out of their way to assist us with an urgent matter involving local government. Their care made us, as overseas Chinese, feel truly at home.
This wonderful experience has deepened our love for China. We are very grateful and highly recommend Conrad Shenyang to all travelers.
Hotel response
Comment: 22 January
Dear guest,
Thank you so much for taking the time to share your heartwarming experience at Conrad Shenyang. We are truly delighted to hear that our team's efforts made your stay so memorable and that you felt right at home with us.
Our staff always strive to provide the best care and assistance to our guests, and it's wonderful to know that their thoughtfulness and dedication were able to make a positive impact during your daughter's illness and with the other matters you encountered.
We are honored that we could contribute to deepening your love for China, and we deeply appreciate your kind recommendation. We look forward to welcoming you back again in the future for another warm and pleasant stay.
Your sincerely,
Erich Kaiserseder General Manager
Thank you so much for taking the time to share your heartwarming experience at Conrad Shenyang. We are truly delighted to hear that our team's efforts made your stay so memorable and that you felt right at home with us.
Our staff always strive to provide the best care and assistance to our guests, and it's wonderful to know that their thoughtfulness and dedication were able to make a positive impact during your daughter's illness and with the other matters you encountered.
We are honored that we could contribute to deepening your love for China, and we deeply appreciate your kind recommendation. We look forward to welcoming you back again in the future for another warm and pleasant stay.
Your sincerely,
Erich Kaiserseder General Manager
Couple
Comment: 15 Jan 2025
The place was a little built weird, I don’t know about the ascestics they choose for the place
Hotel response
Comment: 22 January
Dear Guest:
Thank you for choosing to stay at Conrad Shenyang. Conrad Shenyang is located on top of the highest landmark building in the city. Since its opening in 2019, it has been deeply loved by Chinese and foreign guests! The hotel rooms are located from the 66th floor to the 83rd floor, offering guests an excellent view overlooking the whole city and bringing them a refined and luxurious experience. On the B1 floor of the Forum66, you can directly reach the platform of Metro Line 2. It takes less than one hour to reach Shenyang Taoxian Airport directly. It's very convenient to get to famous scenic spots and business districts in Shenyang such as the Shenyang palace museum and Shenyang middle street from the hotel.
We are looking forward to your next stay at Conrad Shenyang!
Thank you for choosing to stay at Conrad Shenyang. Conrad Shenyang is located on top of the highest landmark building in the city. Since its opening in 2019, it has been deeply loved by Chinese and foreign guests! The hotel rooms are located from the 66th floor to the 83rd floor, offering guests an excellent view overlooking the whole city and bringing them a refined and luxurious experience. On the B1 floor of the Forum66, you can directly reach the platform of Metro Line 2. It takes less than one hour to reach Shenyang Taoxian Airport directly. It's very convenient to get to famous scenic spots and business districts in Shenyang such as the Shenyang palace museum and Shenyang middle street from the hotel.
We are looking forward to your next stay at Conrad Shenyang!
Family traveller
Comment: 18 Dec 2024
Stayed in: Dec 2024
Awesome Vista over Shenyang!
I thoroughly enjoyed my second stay at the Conrad Shenyang, despite a few very minor frictions along the way.
The facilities and vista were stunning as usual. This trip was to celebrate my mum's birthday, the experience was made even more special with an aerial view of the neighborhood where I spent my childhood before migrating and a delicious cake thoughtfully prepared by the Conrad Shenyang team during turn down — thank you for this lovely gesture!
Special thanks to Jacky for promptly organising a full-day limousine, also to Mu from the Concierge for warmly welcoming us back in the evening and personally delivering our bag to the room without prompting.
The executive lounge was peaceful as usual. A special thanks to Luna for remembering my drink choice and to Choris for ensuring a seamless and efficient checkout experience.
Breakfast was enjoyable too. I was pleasantly surprised to see more Shenyang local specialties on the spread compared to my last visit (if memory serves me right). A big thank you to Lisa and the Archive restaurant team for their attentiveness, even during a busy weekend service.
The same warm hospitality was also extended by Zhang Dan and Yu Cui from housekeeping. Thank you for the kind small talks, assistance, and for taking photos for us.
That said, there was a minor hiccup during check-in when I requested to be put on "no-post" (though probably not the exact term used in Hilton’s property management system). A team member insisted on holding a deposit despite my explanation that I only had debit cards with me (and the refund process would be lengthy as compared to a pre-authorisation held on Credit Cards). Though she eventually relented. For comparison, I've had seamless experiences at multiple Rosewood properties, where such requests are handled without question. A better alternative could be to inform guests that they will not be able to post any charges to the room, any incidental purchases would need to be paid on the spot, while still saving debit card details on file for any unforeseen incidental expenses. Not sure about cards issued in mainland China but this approach would work for international cards, which can typically be charged without the physical card present.
Nevertheless, I deeply appreciated the early check-in and late check-out graciously extended by the Front Office team, especially given the high occupancy over the weekend based on my observations. All other interaction with the Front Office team was pleasant and professional.
Thank you Conrad Shenyang team for making our stay memorable!!
The facilities and vista were stunning as usual. This trip was to celebrate my mum's birthday, the experience was made even more special with an aerial view of the neighborhood where I spent my childhood before migrating and a delicious cake thoughtfully prepared by the Conrad Shenyang team during turn down — thank you for this lovely gesture!
Special thanks to Jacky for promptly organising a full-day limousine, also to Mu from the Concierge for warmly welcoming us back in the evening and personally delivering our bag to the room without prompting.
The executive lounge was peaceful as usual. A special thanks to Luna for remembering my drink choice and to Choris for ensuring a seamless and efficient checkout experience.
Breakfast was enjoyable too. I was pleasantly surprised to see more Shenyang local specialties on the spread compared to my last visit (if memory serves me right). A big thank you to Lisa and the Archive restaurant team for their attentiveness, even during a busy weekend service.
The same warm hospitality was also extended by Zhang Dan and Yu Cui from housekeeping. Thank you for the kind small talks, assistance, and for taking photos for us.
That said, there was a minor hiccup during check-in when I requested to be put on "no-post" (though probably not the exact term used in Hilton’s property management system). A team member insisted on holding a deposit despite my explanation that I only had debit cards with me (and the refund process would be lengthy as compared to a pre-authorisation held on Credit Cards). Though she eventually relented. For comparison, I've had seamless experiences at multiple Rosewood properties, where such requests are handled without question. A better alternative could be to inform guests that they will not be able to post any charges to the room, any incidental purchases would need to be paid on the spot, while still saving debit card details on file for any unforeseen incidental expenses. Not sure about cards issued in mainland China but this approach would work for international cards, which can typically be charged without the physical card present.
Nevertheless, I deeply appreciated the early check-in and late check-out graciously extended by the Front Office team, especially given the high occupancy over the weekend based on my observations. All other interaction with the Front Office team was pleasant and professional.
Thank you Conrad Shenyang team for making our stay memorable!!
Hotel response
Comment: 31 December
Dear guest,
Thank you for taking the time to share your detailed feedback regarding your recent stay at Conrad Shenyang. We are delighted to hear that you enjoyed your overall experience with us, and we truly appreciate your kind words about our facilities, the aerial view, the delicious cake, and the warm hospitality extended by our team members, including Jacky, Mu, Luna, Choris, Lisa, Zhang Dan, and Yu Cui.
We apologize for the inconvenience you encountered during the check-in process regarding the "no-post" request and the deposit issue. Your feedback is invaluable to us, and we will review and improve our procedures to ensure a more seamless experience for our guests in the future. We understand the importance of clear communication and flexibility in handling such requests, and we will work towards implementing better alternatives as you suggested.
We are also glad that you were satisfied with the early check-in and late check-out arrangements provided by our Front Office team. Our goal is to always go above and beyond to meet our guests' needs, especially during peak periods.
Thank you again for choosing Conrad Shenyang, and we look forward to welcoming you back for another memorable stay. If you have any further suggestions or comments, please do not hesitate to reach out to us.
Best regards,
Your sincerely,
Erich Kaiserseder
General Manager
Thank you for taking the time to share your detailed feedback regarding your recent stay at Conrad Shenyang. We are delighted to hear that you enjoyed your overall experience with us, and we truly appreciate your kind words about our facilities, the aerial view, the delicious cake, and the warm hospitality extended by our team members, including Jacky, Mu, Luna, Choris, Lisa, Zhang Dan, and Yu Cui.
We apologize for the inconvenience you encountered during the check-in process regarding the "no-post" request and the deposit issue. Your feedback is invaluable to us, and we will review and improve our procedures to ensure a more seamless experience for our guests in the future. We understand the importance of clear communication and flexibility in handling such requests, and we will work towards implementing better alternatives as you suggested.
We are also glad that you were satisfied with the early check-in and late check-out arrangements provided by our Front Office team. Our goal is to always go above and beyond to meet our guests' needs, especially during peak periods.
Thank you again for choosing Conrad Shenyang, and we look forward to welcoming you back for another memorable stay. If you have any further suggestions or comments, please do not hesitate to reach out to us.
Best regards,
Your sincerely,
Erich Kaiserseder
General Manager
Family traveller
Comment: 10 Nov 2024
Stayed in: Nov 2024
Great weekend with friends at Conrad
The hotel is a highlight in Shenyang and beyond. Not only is the building impressive and unparalleled, but the service is also extremely attentive and helpful. This starts with a friendly welcome when you get out of the taxi, and continues with every further contact with the hotel staff. The rooms and all facilities are well maintained and meet all the demands of a 5 star house.
The highlight is the Executive Lounge with great snacks and drinks and a very dignified atmosphere.
All my family members love staying at Conrad and are a bit sad every time the stay comes to an end.
The highlight is the Executive Lounge with great snacks and drinks and a very dignified atmosphere.
All my family members love staying at Conrad and are a bit sad every time the stay comes to an end.
Hotel response
Comment: 20 December
Sehr geehrter Andreasg:
Es freut uns dass Sie bei Ihrem Besuch in Shenyang im Conrad Hotel gewohnt haben und wir bedanken uns dass Sie sich die Zeit genommen haben eine Bewertung mit Kommentaren auszufüllen.
Wir freuen uns sehr über Ihre lobenden Worte und die positive Rückmeldung Ihrer Familie. Es ist unser steter Anspruch, jedem Gast ein unvergessliches Erlebnis zu bieten. Vom ersten Moment an, bei der Begrüßung beim Taxi-Absteigen, bis hin zu jeder weiteren Interaktion, bemühen wir uns, unseren Service auf höchstem Niveau zu halten. Die gut ausgestatteten Zimmer und die exklusive Executive Lounge sind nur einige der vielen Annehmlichkeiten, die wir bereitstellen. Wir hoffen, Sie und Ihre Familie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut eine erstklassige Unterkunft zu bieten.
Mit freundlichen Grüßen
Erich Kaiserseder
General Manager
Es freut uns dass Sie bei Ihrem Besuch in Shenyang im Conrad Hotel gewohnt haben und wir bedanken uns dass Sie sich die Zeit genommen haben eine Bewertung mit Kommentaren auszufüllen.
Wir freuen uns sehr über Ihre lobenden Worte und die positive Rückmeldung Ihrer Familie. Es ist unser steter Anspruch, jedem Gast ein unvergessliches Erlebnis zu bieten. Vom ersten Moment an, bei der Begrüßung beim Taxi-Absteigen, bis hin zu jeder weiteren Interaktion, bemühen wir uns, unseren Service auf höchstem Niveau zu halten. Die gut ausgestatteten Zimmer und die exklusive Executive Lounge sind nur einige der vielen Annehmlichkeiten, die wir bereitstellen. Wir hoffen, Sie und Ihre Familie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut eine erstklassige Unterkunft zu bieten.
Mit freundlichen Grüßen
Erich Kaiserseder
General Manager
Comment: 5 Oct 2024
Stayed in: Sep 2024
I stayed well with nice view!! I haven't received a refund yet for the deposit. I'd appreciate it if you could check it.
Exceptional location
No. 1-1 Qingnian Street, Shenyang, 110063, China|2.45 km from Zhongjie Commercial Circle
10 things to dowithin 2.14 km
2.45 km
1.93 km
2.93 km
Transportationwithin 6.10 km
0.27 km
1.10 km
1.69 km
Airportwithin 18.91 km
18.91 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
3 years old and under
Children can use extra beds for free.
From 4 to 17 years old
Children can use extra beds for an additional charge of RMB 350.0.
18 years old and over
Children can use extra beds for an additional charge of RMB 350.0.
11 years old and under
For each room, 1 child can use existing beds for free.
Pets are not allowed.
Breakfast available.
Breakfast times
06:30 - 10:00 from Monday to Friday, 06:30 - 10:30 from Saturday to Sunday.
Breakfast price
฿900 (≈CNY 193.2)/person
Breakfast options
Western breakfast, Chinese breakfast.
Breakfast menu
From menu, Buffet.
If the room is used for wedding, party, or commercial shooting purposes, it needs to be confirmed with the hotel in advance. Thank you for your understanding. Please wear business casual attire to the restaurant (slippers and bathrobes are not accepted) All room types in the hotel cannot be used as wedding rooms (marriage room layout, reception of relatives, etc.), sorry for the inconvenience caused to you, please contact the hotel if you have special needs.
The hotel accepts the following payment methods:
Cash
Conrad Shenyang: FAQs
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