B&B Hotel Toulouse Cité de l'Espace Mouchotte
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Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about B&B Hotel Toulouse Cité de l'Espace Mouchotte
B&B Hotel Toulouse Cité de l'Espace Mouchotte
Located in Toulouse, B&B Toulouse Cité de l’Espace is a 5-minute drive from the A61 motorway and 850 metres from Cité de l’Espace Theme Park. It offers a 24-hour front desk and free Wi-Fi access.
Ratings and reviews
Traveller reviews
Comment: 18 Jun 2024
Stayed in: Jun 2024
Comment: 2 Oct 2024
Stayed in: Sep 2024
Disappointing experience: bitten by dust mites
Comment: 22 Sep 2024
Stayed in: Sep 2024
FUYEZ
I don't think the Inn knows shower curtains wash....I've never seen a curtain this dirty. It disgusted me to shower there. Not to mention the joints that are no longer white but black.
The entrance mat doesn't inspire confidence either.
We have a dog, so we are looking for pet friendly hotels. This Inn accepts them, and we are happy to do so.
He accepts them with an extra 6 euros, so far ok. But they did not tell us that they refuse dogs at the breakfast table! But we were still able to choose the foods at the buffet with the dog at our feet look for error.
So we had to go back to the room to eat. To top it all off, in the mini room there was only one chair. On top of that the receptionist was unpleasant and haughty.
The receptionist obviously did not make any gesture on the Award of the stay despite this cascade of unpleasant surprise.
FR
Comment: 10 Jul 2024
Stayed in: Jun 2024
One night in hell...
Arrived on the spot, a catastrophe! The carpet of the entrance was soaked and a foul smell emanated! Then comes the attempt to start the air conditioning, which must date from the first industrial revolution, and we had to cut it off after 10 minutes because of the noise and terrible cold that the device was producing.
Generated by the light directly directed to the rooms all night (bravo for the CSR policy), we were woken up at 8:15 by the cleaning man! Total!
Arrives the icing on the cake: the next morning, we explain to the Receptionist, the same one who took our Reservation the day before, the problem of air conditioning and the smell of disgust of the entrance mat... and he coldly explains that it is normal because the air conditioning is out of order, blows at 5 degrees and flows in the rooms! Hence the smell!
In summary, this brave gentleman knew all the problems raised before taking our Reservation, but did not see fit to warn us! But he did not forget to charge us the full price without even offering us any compensation!
This one-night experience was so disastrous, this shameful treatment of our guests and the dishonesty we suffered meant that we decided never to visit a B&B Pension again.
The Only Trip Tip We Can Give: Run! Quick!
Hotel response
Comment: 12 July
Nous vous remercions de nous avoir accordé ces quelques instants pour nous donner votre avis.
Nous nous excusons pour le désagrément occasionné lors de votre séjour et espérons avoir l'opportunité de vous accueillir à nouveau dans l'espoir d'améliorer votre jugement sur l'hôtel.
Vos avis nous permettent de rester vigilants et de toujours améliorer la qualité de nos prestations.
Comment: 31 Mar 2024
Stayed in: Mar 2024
No attention
Location
Imp. René Mouchotte, Toulouse, 31500, France|2.05 km from Toulouse Montaudran
10 things to dowithin 0.35 km
Transportationwithin 4.25 km
Airportwithin 11.35 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets allowed with extra charge.
Breakfast available.
Breakfast price
฿350 (≈EUR 9.5)/person
Breakfast menu
Buffet.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Our establishment is open from Monday to Thursday from 06:30 to 11:00 and from 17:00 to 21:00. Fridays from 06:30 to 11:00 and from 17:00 to 20:30, and on Saturdays, Sundays and public holidays from 07:30 to 11:00 and from 17:00 to 20:30 Outside of reception opening hours, head to the hotel entrance where a Room Vending Machine allows you to retrieve your room number and access code at any time. To do this, take your booking number and credit card for payment, then let yourself be guided on the screen. The access code to your room also opens the gate and the door of the hotel lobby if applicable.
Cash