Courtyard Springfield Downtown, Springfield Hotels

Name: Courtyard Springfield Downtown
Address: 100 S Fountain Ave, Springfield, Ohio, 45502, United States

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Fast facts

Check in from:	15:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

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Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

More about Courtyard Springfield Downtown

Courtyard Springfield Downtown

Situated 1.2 km from Springfield Museum of Art, Courtyard by Marriott Springfield Downtown offers 3-star accommodation in Springfield and has a terrace, a restaurant and a bar.

Ratings and reviews

Cleanliness4.3

Location3.9

Service4.1

Rooms4.0

Value3.8

Sleep quality3.7

Traveller reviews

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Mentioned by travellers

Business traveller

Comment: 21 Feb 2025

Highly recommended for hotel and banquets.

Nice convenient location. Quickly greeted by Front Desk by Judy S. Nice room. All staff, including maintenance tech on 4th floor friendly & professional. Banquets food and staff also very good. Our event had lasagna, Alfredo chicken pasta, spinach ravioli, salad, cannoli. Nice job. Highly recommended.

Business traveller

Comment: 15 Feb 2025

Average

Some good points and nothing terrible but a few things let it down. Good central location and parking. In the rooms the wall mounted a/c heating was noisy at night, hot water took ages to arrive and weak shower. The bar was nice but breakfast a bit basic. Staff friendly but it all feels like they could do better

Hotel response

Comment: 17 February

CornishW124,
Thanks for your review and rating - we appreciate insight from a guest’s perspective. We’re working to make some changes that will increase comfort and functionality as well as service.
We do hope you will stay again should your travels bring you back to Springfield.
Kind regards,
Becky Krieger
General Manager

Group traveller

Comment: 22 Jul 2024

Stayed in: Jul 2024

Has potential but filthy - not worth the premium price

Staff was friendly but … was told multiple times upon checking in that cleaning services would only be provided if asked for the night before. Our room was filthy with even bed sheets with blood stains. Bathroom floor filthy. Shower had rust around fixtures. Tried to request service the night before - was hard to find anyone at front desk after 2100 or so to request. Elevators were filthy with what appeared to be poor attempts to wipe what could be beautiful stainless interior doors. Bar was good. Restaurant was okay but big $$ for what you’d expect. Landscaping was well attended to.

Hotel response

Comment: 22 July

shovelnut,
Thank you for taking the time to comment. On behalf of our team, I apologize for the downfalls and cleanliness issues you experienced. These will be addressed with our team immediately.
We do hope that you'll give us a second chance should you return to the area, as this is certainly not our standard.
Kind regards,
Becky Krieger
General Manager

Comment: 13 Jan 2025

Stayed in: Jan 2025

Room was small. No microwave
Walls thin
We could hear children crying and parents fussing ..the doors closing was to loud
The heater was to loud.

Comment: 4 Jan 2025

Stayed in: Dec 2024

Friendly staff. Phone in room not connected to wall. Bathroom not very clean. Charged extra and told it’s refunded 3-5 days after stay and it has been over 7 days and no refund yet.

Location

3.9

100 S Fountain Ave, Springfield, 45502, United States|1.11 km from Springfield

10 things to dowithin 1.25 km

0.72 km

0.33 km

0.31 km

Airportwithin 1.11 km

1.11 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast menu

From the menu, Buffet, Boxed/packaged food

Breakfast options

American breakfast

Breakfast price

Please contact hotel for price information

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

This hotel accepts the following payment methods: